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FMLA Solutions | Platinum Solution

Overview Features & Benefits Request For Proposal

Features & Benefits

The Platinum Plan: FMLA Administrative Management

Authenticate and Clarify certifications, claims, and Peer Review (2nd and 3rd opinion)
Call Center (IVR - Interactive Voice Response) Toll Free, 24/7 automated call-in center designed to identify those absences that are potentially FMLA qualifying.
Qualifying and Non-qualifying event notices will be generated and sent to the appropriate parties and followed up.
Tracking of each employer s 12-month period with multiple tracking methods.
Provide management with more than 8 standard reports. All of these reports meet the administrative requirements of FMLA, including the reporting of time used by each employee (leaves or intermittent absences). Short-term Disability: Facilitation of Short-term Disability paperwork.
Customer Service: 8:00 a.m. 5:00 p.m. ET a customer service line for employer or employees.
Development of your company's FMLA policy, if necessary.
Customized training programs will be delivered to supervisors, human resources and payroll.

Benefits to the Employer

Provides ease of consistent, non-biased benefits administration with determinations and accounting, bringing a new level of consistency and reliability to FMLA.
Promptly notify supervisors of absences by
web based access
Reduces administrative costs
Reduces FMLA abuse
Ensures compliance with FMLA record keeping and notification regulations
Streamlines paperwork with integration of STD
Frees supervisor to focus on operations Promptly notifies supervisors of absence
Helps to deal with habitually sick employees and their absences
Customer Service Representative to help navigate the system

Benefits to the Employees

Provides the ability to report an illness or injury 24 hours a day, seven days a week
Promotes consistent and fair benefit administration and maintains confidentiality
Offers ease of use with single entry point for absence reporting
Provides access to a customer service representative from 8:00 a.m. to 5:00 p.m. ET to help navigate the system and answer questions


	FMLA Solutions